Categories: 
Tags: 

At the Potsdam Food Co-op, the health and well-being of our community and staff come first. COVID-19 continues to impact all of us and we are taking a number of steps to encourage social distancing and help protect the health of everyone.

 

Latest News - Update 3/30/20

As of Monday, March 30th the Co-op has made the difficult decision to be Curbside Pickup only. You can call (315) 265-4630 or use the online form at http://bit.ly/coopcurb to order and arrange pickup.

Latest News - Update 3/20/20

Please remember that you don't have to be a member to shop at the Co-op or take advantage of the new curbside delivery option. We have made the following changes at our store:

  • Store hours changing to: 11 am to 5 pm daily

  • We are offering a curbside grocery service that can be accessed through an online form: http://bit.ly/coopcurb

  • All baked goods are now available pre-packaged

  • We’ve ramped up bread production by 2-3 x our usual baking

  • Regular sanitizing of card reader, baskets, carts, counters, and door handles

  • Using sanitation logs to ensure regular cleaning

  • Providing gloves for shoppers

  • Packaging items from the “scoop bulk bins” as well as produce to avoid contamination

  • Our soup wells are now closed, with varieties and sizes pre-packaged

  • Our dine-in seating area is closed until further notice

  • Reducing the number or core-workers in the store 

  • Canceling weekly sampling

  • Continuing to strictly comply with food safety guidelines

 

Ongoing Monitoring

We continue to closely monitor recommendations from the New York Department of Health and the CDC. Behind the scenes, we are still taking a number of steps, including:

  • Staff at stores are frequently deep cleaning high-traffic areas and high-touch items.

  • Employees are washing hands often and closely following our cleanliness best practices.

  • Any staff who feel ill are asked to stay home.

During this time of uncertainty, please know that we’re doing our best to stock shelves and serve our customers and owners, while protecting the health of those in our community. This will mostly be done after hours so as to not cause unnecessary exposure.

 

FAQs

Q: Can I pick up a grocery order at the store?

A: We have curbside grocery service available  for those who wish to avoid the store. Please give us a call at (315) 265-4630 or visit the web form to arrange: http://bit.ly/coopcurb

 

Q: What items are you short on at the stores?

A: Every day is different, with the major deliveries twice a week. Sometimes items we expect to arrive are unexpectedly delayed. We have plenty of food on our shelves, but we appreciate our customers’ flexibility to choose an alternate brand or item if their favorite is currently unavailable.

 

Q: What else is different at the stores?

A: We are limiting the number of people in the store at one time and  respectfully request that customers follow social distancing guidelines as they shop. Please keep adequate space around you and your fellow shoppers, and give space to the person in front of you in line at checkout. Of course, anyone who feels ill should stay home. Thank you for your cooperation.

 

We will update this page over time, so check back for the latest news in the weeks to come. Thank you for understanding, and thank you for supporting the Co-op.